ArpitGarg's Weblog

An opinion of the world around me

IRCTC: Myth vs Reality

with 6 comments needs no introduction. Each one of us have spent good amount of time just gazing at computer screen for something to happen. But to no avail. All we saw were “Connection Time Outs” and excruciating delays. I have seen people venting their anger on irctc website for failing to get tickets booked using choicest of expletives.

It seems all that is wrong with Indian Railways is just irctc website. It is just the website that hampers us from getting the tickets. And if it is fixed, we would all get tickets. But is it really the case?

Friends, website is just a mirage. All it helps is giving us common people a face to lambast, to vent our anger. The real problem is, we don’t have enough trains, we don’t have enough seats. Irctc is just a portal to book tickets, the tickets that are non-existent.

If a good chunk of a population of 120cr logs in on a website, no earthly power can prevent the crashes. Still with all those login failures and time outs, we see tickets are wiped off within 5-10 mins (more so with tatkal tickets). Why/How?

Try and understand that someone is getting the tickets ultimately. Someone who wants to travel just like us. Its not that the tickets are going waste. The problem is the pie. When pie is very small, the pieces of it would be small too. Here is where touts come in. People blame the ticket agents. You know they stand in ticket line since wee hours or sometime all through the night, to get the tickets booked for their clients. Why to blame them? They just earn a living out of a traversity.

Blame lies on the successive Governments. What have they done to increase the number of trains, increase the number of seats. Not only has our population increased over the decades, the travelling junta have increased manifold. In effect per capita seats (seats/travelling person), have gone down to abysmal stats.

Not much is being done in this regard. When railway gives impression that they are fixing irctc website, they are eliminating touts/agents, it is just a cosmetic exercise to keep people calm, to assure them that something is being done. It’s just a lollypop. The real problem is demand/supply. Unless we spread out the train lines, increase number of trains, this will continue.

India has already borne the brunt of people fighting for their own share of minuscule pies over the years. If something is not done soon enough, add train journey to the list of next social wars in the country.

Written by arpitgarg

June 17, 2013 at 12:41 pm

6 Responses

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  1. I got out of my bed very early to get my ticket booked from Haridwar to Ahmedabad for 8 persons. I divided 4 people in one ticket and 4 people in another. So I started on 7:55 AM and 255 Seats were available in Sleeper Class. You want believe When I clicked to book there were 230 seats and when I got my ticket it went in RAC 45……..In 10 Minutes……..

    Kevin Sanchala

    September 12, 2013 at 8:43 am

    • True Kevin. And more often than not we blame it on irctc..but reality is our population is away more than 255 seats. There would be thousands who would have wanted to travel from Haridwar and Ahmedabad but only 255 seats, hence the rush.

      Not only we need more trains, we need more train tracks if we want to contain this epidemic.


      September 12, 2013 at 11:09 am

  2. with the physical ticket in hand, the train particularly the sleeper class is filled with people on the waiting list, you can have a confirmed berth, but your bags are pulled out and people sleep beneath the berth. people plonk as you sleep. Bombay to Goa on konkan railway is a nightmare


    June 17, 2013 at 3:08 pm

    • exactly my point…the people who sleep beneath the berth have no where to go. They are just like us, whose ticket didn’t get confirmed, but urgency forced them to travel.
      If we has more trains, more tracks, some vision, everyone would have got confirmed seat, there would be no fight.
      Its a classic ploy, throw a piece of bread to 100 people. They will fight among themselves, and will have no time to fight against the systme.


      June 17, 2013 at 7:51 pm

  3. Arpit – Good point..


    June 17, 2013 at 1:09 pm

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