ArpitGarg's Weblog

http://www.irctc.co.in needs no introduction. Each one of us have spent good amount of time just gazing at computer screen for something to happen. But to no avail. All we saw were “Connection Time Outs” and excruciating delays. I have seen people venting their anger on irctc website for failing to get tickets booked using choicest of expletives.

It seems all that is wrong with Indian Railways is just irctc website. It is just the website that hampers us from getting the tickets. And if it is fixed, we would all get tickets. But is it really the case?

Friends, website is just a mirage. All it helps is giving us common people a face to lambast, to vent our anger. The real problem is, we don’t have enough trains, we don’t have enough seats. Irctc is just a portal to book tickets, the tickets that are non-existent.

If a good chunk of a population of 120cr logs in on a website, no earthly power can prevent the crashes. Still with all those login failures and time outs, we see tickets are wiped off within 5-10 mins (more so with tatkal tickets). Why/How?

Try and understand that someone is getting the tickets ultimately. Someone who wants to travel just like us. Its not that the tickets are going waste. The problem is the pie. When pie is very small, the pieces of it would be small too. Here is where touts come in. People blame the ticket agents. You know they stand in ticket line since wee hours or sometime all through the night, to get the tickets booked for their clients. Why to blame them? They just earn a living out of a traversity.

Blame lies on the successive Governments. What have they done to increase the number of trains, increase the number of seats. Not only has our population increased over the decades, the travelling junta have increased manifold. In effect per capita seats (seats/travelling person), have gone down to abysmal stats.

Not much is being done in this regard. When railway gives impression that they are fixing irctc website, they are eliminating touts/agents, it is just a cosmetic exercise to keep people calm, to assure them that something is being done. It’s just a lollypop. The real problem is demand/supply. Unless we spread out the train lines, increase number of trains, this will continue.

India has already borne the brunt of people fighting for their own share of minuscule pies over the years. If something is not done soon enough, add train journey to the list of next social wars in the country.