ArpitGarg's Weblog

An opinion of the world around me

Posts Tagged ‘apathy

Shootout in the Rain

with 2 comments

First full-fledged down pour of the season and Mumbai was left reeling. My weekend plans stood canceled as they involved a bit of travelling. I decided to cool my heels at home instead.

Late afternoon, a news came trickling in about shootout of a veteran journalist. Given the violent times we live in, I would not have given the story, a second hearing. But few keywords caught my attention. Apparently the shootout took place near to my house; on the road that I take daily. Another of such tragedies that I have come up close. The last being when an air hostess leaped off the building I lived in.

These incidents do leave a sad feeling. However as cold as it may sound, they don’t affect us anymore as far as personal security is concerned. I didn’t leave the building after the said suicide. I will take the same road tomorrow. It becomes just news. And then the calls, “Heard a shootout happened where you live. Were you there? Did you see anything?” and other such queries.

In another hour or so I had almost forgotten what had happened. I was just waiting for the rains to subside to get on with the evening. But they never did. I decided to go for a stroll to the park nearby. No sooner had I stepped out of my building did I see dozens of media satellite vans lined up. I wondered why. Then I remembered the shootout. My building is adjacent to the police station and whole media was there to cover the story.

I abandoned the idea of the walk and came back to the apartment. It was time for my evening snacks.

Jetlite: Love it or hate it, you can’t cancel it

with 7 comments

Recently, I booked a Jetlite fight online, from Katmandu to Delhi, for my CFA exam. A couple of days later a friend of mine found the same ticket cheaper by 1500 bucks. I checked and found it to be true. As a middle class baniya, first thought that came to my mind was to cancel the ticket and book it again. I mean, if “x” be the cancellation charge, it would still leave me with “1500-x”.

I typed in the url www.jetlite.com . I couldn’t find the link to reschedule or cancel. I was like stunned. I called up my friend. At first he thought I had made a mistake, “Come ‘on, how could there be no rescheduling or cancellation link. It would be there only. Check again”. I spent another 15-20 minutes going through each and every link on the webpage, but to no avail.

Not knowing what to do, I dialed up the help line number given on the website. After initial IVR reply, I was routed to the operator (after a substantial waiting, I must add). My worst fears came true when the lady replied, “No sir, you can’t reschedule or cancel the flight online. It can only be done telephonically”. Okay, the crude oil prices are all time high and aviation industry is reeling under heavy loss, but is this the way to avenge it?

Cancellation charges were 500 bucks. I asked them to cancel my ticket. They have informed me that my account would be credited in about 15 days. However when I booked again, the money was debited instantaneously.

For all those, who like me, have been left wondering, how to cancel the ticket, here are the numbers to Jetlite call centre, 1800 22 3020 / 3989 3333. For further inquiry click here . Happy Journey!

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